Terminal Coordinator

Eco-Energy, LLC•Franklin, TN

About The Position

The Terminal Coordinator manages the logistics and inventory for one or more biofuels storage terminals. The core of the role is knowing, at all times, what product is moving into and out of the terminal: how much ethanol is inbound by rail, when it is expected to arrive, and whether the volume on the way is too much, too little, or on track for the terminal’s storage capacity and customer demand. Ethanol arrives at the terminal by rail, as either single manifest cars or unit trains. It leaves the terminal by truck (about 8,000 gallons per load) or by pipeline connection to another terminal. The Coordinator keeps product moving by working with three groups: the field personnel who physically offload railcars and load trucks, management who need to know shipment timing and how disruptions will be handled, and the customers who need access to their inventory and advance notice when something changes. In this role, “management” means the Chief Operating Officer and the Director of Corporate Operations – EEDS. When a disruption occurs — a late short train, a railcar problem, a storage constraint, or an equipment issue — the Coordinator identifies it early, communicates it to the right people, and helps decide how to keep product flowing. Over time, the Coordinator is expected to become the subject matter expert for their assigned terminal.

Requirements

Bachelor’s degree in business or a related field.
4 years of operations experience.
Proficiency in tracking inbound rail logistics, including railcar types and arrival times.
Ability to compare inbound volumes with storage capacity and customer demand.
Experience confirming nominations against volume schedules.
Skill in verifying product specifications.
Experience processing shipments and maintaining inventory accuracy.
Ability to account for gain/loss and resolve volume discrepancies.
Experience monitoring storage volume utilization.
Capability to identify and manage disruptions, escalating when needed.
Experience communicating with field personnel and management regarding logistics.
Experience providing customer inventory access and disruption notifications.
Strong communication and problem-solving skills with customers, transportation providers, and vendors.
Experience providing regular customer reporting.
Ability to present operational issues formally to senior management.
Oral communication skills.
Written communication skills.
Computer literacy, specifically MS Excel.
Interpersonal skills.
Customer relations skills.
Diplomacy.
Professionalism.
Organization skills.
Planning skills.
Time management skills.
Attention to detail.

Responsibilities

Track all inbound rail, including the number of railcars, type (single manifest or unit trains), and expected arrival times.
Compare inbound volume against terminal storage capacity and customer demand, flagging potential overages or shortages.
Confirm nominations against the terminal’s overall volume schedule before product movement.
Verify that inbound product meets terminal specifications.
Process shipments and maintain accurate and current terminal inventory.
Account for product gain and loss, and resolve volume discrepancies.
Monitor the utilization of the terminal’s storage volume.
Identify disruptions (e.g., late trains, railcar issues, storage constraints, equipment problems) early and determine solutions to maintain product flow, escalating as necessary.
Notify Field personnel and the Asset Continuity manager of inventory needs and special release requirements for inbound rail.
Keep management informed of shipment timing and disruption handling plans.
Provide customers with access to their inventory information and advance notice of disruptions affecting them.
Communicate and problem-solve with customers, transportation providers, and vendors.
Provide customers with regular reporting of site activity for planning and invoicing.
Present operational issues and concerns weekly in a formal report to the Chief Operating Officer and/or Director of Corporate Operations – EEDS.