Terminal Support Coordinator

Westcan Bulk Transport Ltd .•Langley, BC

About The Position

The Kenan Advantage Group Inc., (KAG), is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases, and food products across the United States, Canada, and Mexico. Our Canadian Operating companies are Westcan Bulk Transport, RTL Construction, Les Distributions Carl Beaulac, and Fisher Transport – KAG Canada! We are seeking a Terminal Support Coordinator to provide administrative support to our Safety, Fleet Maintenance, and Operations teams. This role supports day-to-day terminal activities, driver administration and training coordination, payroll support, and basic dispatch/billing tasks.

Requirements

1–2 years of experience in an administrative role that includes data entry responsibilities.
Excellent communication and interpersonal skills, with the ability to work independently and maintain confidentiality.
Proficient computer skills, including Microsoft Word, Excel, and Outlook.

Responsibilities

Provide administrative support to the Safety, Fleet Maintenance, and Operations teams (e.g., safety administration, recruiting support).
Manage the reception area and front-line communications; maintain office supplies; administer fuel cards; maintain driver paperwork/files; coordinate travel bookings and expense submissions.
Assign and set up online driver training; complete data entry in the dispatch system (TMW), including qualifications, competency assessments, and job observations.
Administer the Driver Pay Portal; investigate and assist with driver payroll inquiries.
Create customer orders; compile trips; enter trip details; and monitor the total queue/mailbox as part of learning and supporting the TMW dispatch system.
Complete billing and invoicing tasks and respond to customer requests, as required.
Support the recruitment process by assisting with early-stage interviews, coordinating employee training, and helping manage the hiring process.