Terminal Operations Coordinator - P2421-SN2595

US Pack Services•Memphis, TN

2d•Onsite

About The Position

The Terminal Operations Coordinator provides overall coordination to ensure all company goals are met for the assigned terminal location. This position is responsible to contract and utilize Independent Contractors as courier drivers transporting products from our clients’ locations to designated locations in predetermined time definite route(s). To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be as assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

College Degree or a High School Diploma with equivalent combination of education, and relevant work experience.
1 - 3 years of relevant work experience in the Logistics & Transportation industry , and/or relevant work experience in routing , dispatch or inventory .
Relevant work experience with basic MS Office Programs ( Outlook, Excel, and Word ) .
Proactive and resourceful.
Ability to work effectively in a fast-paced environment.
Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
Ability to develop and maintain meaningful business relationships with customers.
Ability to lift up to 50 pounds on occasion.
Ability to work overtime as needed.

Responsibilities

Monitor to ensure all routes are covered, driver check-in is complete and communicated to the terminal manager/customer, and routes run on time.
Create, monitor, and communicate route changes to dispatch and drivers.
Monitor dispatch board to ensure customer delivery times are being met.
Communicate any delays and/or problems to the customer and dispatch.
Inspect vehicles to ensure customer specifications are met.
Ensure compliance with IC log in process and EC-mobile.
Work/communicate directly with drivers to remotely resolve any problems on the road.
Aid on getting stat coverage for customers, on a need basis.
Monitor driver compliance with all customer regulations.
Assist with contracting of additional drivers.
Complete daily service reports as required by the customer.
Create and process administrative reports and paperwork as directed.
Ensure that all drivers paperwork is up to date.
Monitor to ensure all drivers are in uniform with visible ID badge.
Perform other duties as assigned.