About The Position

The Terminal Operations Supervisor assists the Terminal Manager with the functions of running an intermodal terminal and covers the Terminal Manager’s responsibilities when they are unavailable. The role supervises the crew to ensure vehicles are loaded and unloaded safely and to a high standard, supporting damage-free product delivery. CSX Intermodal Terminals, Inc. (CSXIT) serves as an independent contractor at the Annapolis Junction facility through services provided by Total Distribution Services Inc. (TDSI) to its customers. The Supervisor helps maximize company profitability, ensures adherence to safety and environmental policies, oversees crew assignments and training, and coordinates terminal needs with management and relevant CSX departments. The role also supports equipment and facility inspections, maintenance planning, staffing, shift closeout, and communication about operational issues.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in transportation, logistics, or rail operations.
  • Knowledge of the railroad industry.
  • Working knowledge of the load/unload process.
  • Proficiency in Microsoft Office.
  • Effective written and verbal communication skills.
  • Knowledge of Federal Railroad Administration (FRA) regulations.
  • Knowledge of Association of American Railroads (AAR) guidelines.
  • Ability to lift 50 pounds overhead and work at varied heights.
  • Strong business acumen.
  • May be required to complete a background check.
  • Wear protective equipment, such as welding shields, a hard hat, and hearing protection.
  • Work with hazardous materials on an occasional basis.
  • Work hours may vary in length and schedule and may include a non-standard work week.
  • Work outside in all weather conditions and inside an office environment.

Nice To Haves

  • Bachelor's degree or 4-year degree.
  • At least 2 years of supervisory experience in transportation, logistics, or rail operations.

Responsibilities

  • Make decisions that maximize company profitability.
  • Ensure employees and contractors follow CSX intermodal safety and environmental policies.
  • Oversee crew safety briefings, attendance, safety checks, PPE compliance, and job assignments.
  • Keep office staff and management informed of operational problems, such as missing bay tags, bad orders, and major damage.
  • Perform maintenance checks on ramps and shuttle vehicles.
  • Ensure shuttle vehicles are stocked with necessary tools and equipment.
  • Verify end-of-shift work is complete, including track protection removal, proper equipment and tool storage, and vehicle clean-outs.
  • Work with the Terminal Manager on short- and long-term maintenance, upgrade, and update plans in accordance with CSX rules and guidelines.
  • Ensure daily, weekly, and monthly inspections are performed, reviewed, and addressed.
  • Assist the Terminal Manager in determining staffing levels and establishing schedules that maximize the use of clerical and contract employees.
  • Implement initial training for new employees and recurrent training for employees and contractors.
  • Ensure relevant CSX intermodal departments are informed of terminal needs and special conditions, providing daily updates when necessary.
  • Perform other activities and responsibilities as assigned by the manager.

Benefits

  • Competitive compensation.
  • Annual bonus opportunity.
  • Comprehensive benefits package with health plans, wellness programs, and customizable coverage options.
  • Growth and development opportunities.
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