Intermodal Specialist - Annapolis Junction, MD

CSX • Jessup, MD

3d

About The Position

The Intermodal Specialist supports the operation of the intermodal terminal and serves as the primary backup to Terminal Operations Supervisors. The role helps ensure safe, efficient, and profitable terminal operations, with emphasis on vehicle quality, inventory accuracy, damage prevention, and regulatory compliance. It oversees daily activities, coordinates communication between internal departments and external partners, manages vehicle damage investigations and reporting, monitors site security, and supports adherence to CSX and TDSI safety standards. The position also assists with staffing, training, inspections, process improvements, and customer service initiatives. CSX Intermodal Terminals, Inc. serves as an independent contractor at the Annapolis Junction facility through services provided by Total Distribution Services Inc. (TDSI).

Requirements

• High school diploma or GED.
• At least 1 year of experience in transportation, logistics, or rail operations.
• Knowledge of the railroad industry.
• Working knowledge of the load/unload process.
• Proficiency in Microsoft Office.
• Effective written and verbal communication skills.
• Knowledge of Federal Railroad Administration (FRA) regulations.
• Knowledge of Association of American Railroads (AAR) guidelines.
• Ability to lift 50 pounds overhead and work at varied heights.
• Strong business acumen.
• May be required to complete a background check.
• Wear protective equipment, such as welding shields, a hard hat, and hearing protection.
• Work with hazardous materials on an occasional basis.
• Work hours may vary in length and schedule and may include a non-standard work week.
• Work outside in all weather conditions and inside an office environment.

Nice To Haves

• Bachelor's degree or four-year degree.
• At least 2 years of supervisory experience in transportation, logistics, or rail operations.

Responsibilities

• Make decisions that maximize company profitability.
• Ensure employees and contractors follow CSX intermodal safety and environmental policies.
• Identify vehicle damage and generate reports according to TDSI/CSX damage protocols.
• Investigate vehicle damage occurring on or off rail.
• Enter damage repairs into EOM.
• Manage operational communications, including responding to 50+ emails daily and following up on after-hours requests.
• Assign job responsibilities, such as door openers and bridge plate setters.
• Coordinate and monitor guard activities to secure the site and prevent unauthorized access.
• Oversee daily and weekly inventory accuracy.
• Review and validate daily outbound load lists from car haulers for shipment accuracy.
• Coordinate towing providers for vehicles requiring transport to ITR locations.
• Serve as liaison between the terminal and Regional Claim Agent.
• Work with the Terminal Manager on short- and long-term maintenance, upgrades, and updates in accordance with CSX rules and guidelines.
• Ensure daily, weekly, and monthly inspections are completed, reviewed, and addressed.
• Assist the Terminal Manager in determining staffing levels and establishing schedules for clerical and contract employees.
• Implement initial training for new employees and recurrent training for employees and contractors.
• Keep necessary CSX intermodal departments informed of terminal needs and special conditions, providing daily updates when necessary.
• Perform other activities and responsibilities as assigned by the manager.

Benefits

• Annual bonus opportunity.
• Competitive compensation.
• Comprehensive benefits package, including health plans, wellness programs, and customizable coverage options.
• Opportunities for development and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED