Terminal Manager

Colonial Group•Charlotte, NC

11d

About The Position

The Terminal Manager oversees the full lifecycle of terminal operations, including environmental health and safety, warehousing, production, quality, maintenance, project management, and regulatory compliance. The role ensures safe, efficient, and productive operations while maintaining high standards of quality, customer service, and compliance with applicable federal, state, and local regulations. The manager supports and develops supervisors and employees, coordinates work across site departments, monitors operational and financial performance, and leads continuous improvement initiatives. The position also conducts audits and facility tours, supports customer inquiries, addresses critical maintenance needs, and helps ensure employees are trained in required operational and safety procedures.

Requirements

High school diploma or GED.
HAZWOPER 24-hour training, including Incident Command.
At least five years of operations experience in the chemical or logistics industry.
At least five years of supervisory or leadership experience.
In-depth knowledge of distribution industry regulations.
Strong organizational, leadership, communication, and problem-solving skills.
Ability to coordinate multiple operational functions while maintaining a focus on safety, quality, efficiency, and regulatory compliance.

Nice To Haves

Bachelor's degree or certification in an industrial field.
Project management skills.

Responsibilities

Oversee terminal operations to ensure safe, accurate, and productive processes.
Empower supervisors and trainers to provide documented employee training, field proficiency testing, and regular check-ins to confirm understanding.
Attend and contribute to weekly safety meetings with site employees.
Coordinate collaboration among warehouse, production, dispatch, quality, purchasing, safety, and sales departments.
Assign, track, and follow up on planned and random audits to support consistency, dependability, efficiency, and regulatory compliance.
Manage one or more Operations Supervisors, depending on site size and complexity.
Facilitate site employee events to promote engagement and a positive work environment.
Conduct government, customer, and private-sector audits and facility tours as required or requested by leadership.
Manage terminal financial performance, including budget commitments, and track improvements through KPIs.
Maintain operational KPIs and report progress at monthly operations meetings.
Ensure Operations Supervisors monitor inventory accuracy and product quality.
Guide Supervisors on individual development plans for site employees.
Support Supervisors with investigations into accidents, incidents, and performance issues, and with implementing corrective actions.
Lead continuous improvement initiatives involving safety, employee development, product quality, operational efficiency, and cost control.
Participate in new-hire interviews and candidate assessments, and support the site employee performance review process.
Assist with customer inquiries regarding product quality and operational processes.
Follow up on maintenance needs involving critical site infrastructure.
Ensure compliance with applicable state and federal regulations, including DOT, OSHA, and FRA requirements.
Maintain knowledge of emergency response procedures for hazardous material spills involving product transportation and storage.
Ensure personnel receive training required for their job functions, including product packaging, truck loading, railcar unloading, product storage, safety procedures, and OSHA-required training.
Perform additional duties and special projects as assigned.