Terminal Manager

Saia•Harrisburg, PA

2d•Onsite

About The Position

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Nice To Haves

Bachelor’s degree in business or a related field.
7+ years of terminal operations experience.
Proficiency in Microsoft Office and transportation management applications.

Responsibilities

Manages and coordinates the activities of terminal employees to provide cost-effective, timely, and quality service to customers.
Investigates and resolves customer complaints and discrepancies.
Interviews, selects, and trains new employees.
Assures compliance with organizational policies and procedures and government regulations.
Analyzes and reviews expenditure, financial, and operational reports to project financial gains.
Reviews operations and workflows to improve and streamline processes.
Provides leadership with feedback to help maximize profitability.