Terminal Manager

Saia Inc.•Pasco, WA

21d•$85,600 - $107,000

About The Position

The Terminal Manager manages and controls freight operations at a local terminal. The role assigns responsibilities and directs personnel to keep the terminal operating efficiently. It coordinates terminal employee activities, investigates and resolves complaints and discrepancies, interviews and selects candidates, and coaches employees. The manager enforces organizational policies, procedures, and government regulations; reviews financial and operational reports to identify trends and improve profitability; monitors and improves operational processes; and collaborates with cross-functional teams on reporting needs. The position is primarily office-based, with frequent time on dock and yard areas. It requires flexibility to respond to operational issues outside standard business hours and may involve occasional travel between company facilities and operating a motor vehicle. The listed annual salary range is $85,600 to $107,000, based on experience, and the position is bonus eligible.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Ability to read, write, communicate, and comprehend English to perform job tasks, including conversing with coworkers, customers, and the general public; understanding instructions and regulations; responding to inquiries; and completing required documents, reports, and records.
Ability to work extended hours, including nights, weekends, or holidays, as business needs dictate.
Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
May require occasional travel between company facilities and the ability to operate a motor vehicle.
Ability to sit, stand, and walk for extended periods; climb stairs; move between dock and office areas; and navigate dock and yard areas safely.
Ability to occasionally assist with loading and unloading freight and to lift, carry, or move materials up to 100 pounds when supporting dock operations.
Ability to bend, stoop, reach, and step onto and off equipment as needed.

Nice To Haves

Bachelor’s degree in business or a related field.
5 or more years of terminal operations experience.
Proficiency in Microsoft Office and transportation management applications.

Responsibilities

Manage and coordinate terminal employee activities to provide effective and efficient operations.
Investigate and resolve complaints and discrepancies.
Interview and select candidates, and coach employees.
Enforce compliance with organizational policies, procedures, and government regulations.
Analyze and review financial and operational reports to determine trends and increase profitability.
Monitor and improve operational processes to enhance efficiency.
Collaborate with cross-functional teams to align and review reporting needs.
Comply with company and regulatory safety policies and procedures.