Terminal Manager

World Group • Indianapolis, IN

5d

About The Position

ContainerPort Group, a World Group company, is hiring a Terminal Manager for its growing Indianapolis, Indiana terminal. The Terminal Manager is responsible for supporting trucking operations and serving as a connection between owner-operator drivers and customers. The role builds lasting driver and customer relationships aligned with the company’s core values, leads terminal teams, supports driver acquisition and retention, develops new business, and expands opportunities with existing customers.

Requirements

• High school diploma required.
• Five years of intermodal transportation management experience.
• Three years managing an owner-operator-based fleet.
• Outstanding service performance, leadership, customer satisfaction, and owner-operator recruiting skills.
• High degree of integrity and initiative.
• Excellent management, communication, relationship-building, and networking skills.
• Strong and proven operations background.
• Computer skills, including Microsoft Office Suite and Outlook.
• Alignment with ContainerPort Group’s purpose, brand promise, and core values.
• Servant leadership understanding and mentoring skills.
• Electronic log and hours-of-service experience.
• Impromptu problem-solving skills in a fast-paced environment.

Nice To Haves

• Bachelor’s degree in Business, Logistics, or a related field.

Responsibilities

• Provide leadership for the Fleet Manager, Customer Service, and Operations team members located in the terminal.
• Work with recruiting and driver experience teams on independent-contractor acquisition and retention strategies.
• Develop new business.
• Grow and expand opportunities with the current customer base through relationship building with key account decision makers.
• Coach and facilitate excellent communication and teamwork among Customer Service, fleet, and operations management.
• Support safety accountabilities and the company’s safety culture.
• Address facility maintenance, including safety inspections.
• Understand and analyze P&L, including GP, NOI, and NI.

Benefits

• Competitive compensation
• Comprehensive benefits package, including medical, prescription, dental, vision, life, AD&D, and disability insurance
• Employee Assistance Program
• Financial planning
• 401(k) plan with up to 6% company match
• Paid Time Off
• Flexible work arrangements
• Internal mobility and professional development opportunities
• Tuition assistance
• Bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED