Terminal Manager

Saia Inc. • Sherman, TX

13d

About The Position

The Terminal Manager manages and controls freight operations at a local terminal. The role assigns responsibilities and directs personnel to keep terminal operations efficient. It manages and coordinates employee activities, investigates and resolves complaints and discrepancies, interviews and selects candidates, coaches employees, and enforces organizational policies, procedures, and government regulations. The manager analyzes financial and operational reports to identify trends and improve profitability, monitors operational processes to enhance efficiency, and collaborates with cross-functional teams on reporting needs.

The position is primarily office-based, with frequent time in dock and yard areas. It involves exposure to seasonal weather, loud noise, dust, and moving equipment. The role may require extended hours, including nights, weekends, or holidays, and flexibility to respond to operational issues outside standard business hours. Occasional travel between company facilities may be required.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Ability to read, write, communicate, and comprehend English to perform job tasks, including communicating with coworkers, customers, the general public, management, and government representatives; understanding instructions and regulations; and completing required documents, reports, and records.
• Ability to work extended hours, including nights, weekends, or holidays, as business needs dictate.
• Ability to respond to operational issues outside standard business hours.
• Ability to sit, stand, and walk for extended periods; climb stairs; move between dock and office areas; and occasionally assist with loading or unloading freight, including moving materials up to 100 pounds.
• Sufficient mobility to navigate dock and yard areas safely, including stepping onto and off equipment, bending, stooping, and reaching.
• Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
• Must comply with company and regulatory safety policies and procedures.

Nice To Haves

• Bachelor’s degree in business or a related field.
• Five or more years of terminal operations experience.
• Proficiency in Microsoft Office and transportation management applications.
• Ability to operate a motor vehicle; occasional travel between company facilities may be required.

Responsibilities

• Manage and coordinate terminal employee activities to provide effective and efficient operations.
• Investigate and resolve complaints and discrepancies.
• Interview and select candidates and coach employees.
• Enforce organizational policies, procedures, and government regulations.
• Analyze and review financial and operational reports to determine trends and increase profitability.
• Monitor and improve operational processes to enhance efficiency.
• Collaborate with cross-functional teams to align and review reporting needs.
• Consistently comply with company and regulatory safety policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED