Tennis Coordinator (Part-Time) at Shark's Tooth Golf Course

THE ST JOE COMPANY•Panama City Beach, FL

4d•Onsite

About The Position

The Tennis Coordinator provides day-to-day direction, coordination, and supervision of tennis programs and tennis department operations. The role supports the promotion of tennis programs and management of tennis business plans, assists with matchmaking, and helps deliver department activities. The position also supports the Director of Tennis with administration, events, marketing, facility upkeep, guest service, and safety.

Requirements

Experience in a private club or resort setting is preferred.
Computer experience, including Microsoft Office Suite (Word, Outlook, and Excel).
Sufficient education and literacy to identify and read product labels and communicate with guests about job-related needs.
Ability to read, write, speak, understand, and communicate in basic English.
Detail-oriented and thorough.
Ability to remain discreet and respect guest privacy.
Ability to perform consistent work to high standards.
Ability to interact with guests in a pleasant and friendly manner.
Knowledge of POS systems and member-based systems.
Ability to operate Microsoft Office.
Ability to think critically and troubleshoot issues independently.
Knowledge of tennis processes, rules, and techniques.
Excellent communication and customer service skills.
Able to stand and walk for prolonged periods, including through tennis facilities.
Able to perform prolonged standing and physical activity, including stooping and kneeling.
Able to lift and carry up to 50 pounds.
Able to demonstrate and assist with tennis instruction and drills.
Visual requirements include close vision, distance vision, depth perception, and ability to adjust focus.
Auditory requirements include effective hearing and verbal communication.

Nice To Haves

Prior experience in tennis departments.
Prior customer service experience.
CPR, AED, and First Aid certification; certification may be obtained after hire.

Responsibilities

Assist with day-to-day operations of the tennis area.
Assist the Director of Tennis with daily administration of the Tennis Department.
Help plan and administer programs and services, including weekly clinics, mixers, holiday events, seasonal camps, and tennis events.
Prepare and maintain activity reports, sign-in sheets, sign-up sheets, and incident reports.
Register members for events, activities, and clinics.
Assist with monthly inventory.
Assist with planning and administration of tennis staff meetings, in-service sessions, and training sessions.
Perform tennis trainer and tennis maintenance responsibilities as needed.
Oversee resort shop apparel, supplies, cleanliness, and inventory.
Maintain and restock water stations, towels, and retail inventory.
Ensure equipment is in proper working order.
Monitor and maintain cleanliness, sanitation, and organization of recreation areas.
Anticipate member and guest needs and respond promptly to concerns and issues.
Assist members and guests as needed and monitor their safety.
Respond professionally and prudently during emergencies.
Assist the Director of Tennis with marketing programs and events, including flyers, member emails, and website information.
Follow company standards and policies and perform other duties as assigned.