Tennis and Pickleball Coordinator - McFetridge Sports Center

ASM Global • Chicago, IL

13d • $50,000 - $60,000

About The Position

Legends Global is seeking a dedicated and professional Tennis and Pickleball Coordinator at McFetridge Sports Center. The coordinator leads and assists with tennis and pickleball instruction and oversees programming, staff management, equipment and facility-related assets, and events. The role serves as an accessible representative of the program to patrons, registrants, parents, and participants, promoting a safe, inclusive, and enjoyable environment for players of all ages and abilities.

Requirements

• At least 3 years of experience as a tennis instructor and/or manager, with a proven record of managing tennis programs and staff.
• Strong organizational and leadership skills and the ability to manage multiple responsibilities.
• Excellent oral and written communication skills for engaging with clients, staff, and participants.
• Excellent internal and external customer service skills and the ability to maintain effective working relationships with clients, employees, patrons, and other stakeholders.
• Flexibility and adaptability to dynamic situations and evolving needs.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, and Google Docs.
• Strong knowledge of tennis equipment and safety regulations.
• PTR or USPTA Level 1 certification or higher.
• Availability for a variety of shifts, including some evenings, weekends, and holidays.
• Ability to lift and carry up to 45 pounds and maneuver throughout the facility, including walking and/or standing for up to 5 hours or more in a day.

Responsibilities

• Lead, assist with, and instruct tennis and pickleball lessons at beginner, intermediate, and advanced levels, focusing on skills, technique, and strategy.
• Design, develop, and manage tennis programming for individuals and groups, and provide and market private and group lessons for tennis and pickleball.
• Promote tennis and pickleball and encourage participation through new events and waitlist management.
• Ensure activities comply with safety standards and facility regulations, and foster a safe, inclusive, and fun environment.
• Recruit, train, supervise, and manage tennis and pickleball instructors and staff, including scheduling and coordinating lesson assignments.
• Oversee tennis and pickleball assets, including regular equipment and facility maintenance.
• Plan, organize, and execute tournaments, social events, and special activities for adults and youth.
• Build positive relationships with participants, respond to inquiries and concerns, and maintain participant satisfaction.
• Remain accessible to patrons, registrants, and parents during peak programming hours.
• Review and approve tennis instructor timesheets, manage absence requests, and maintain accurate records of time worked.
• Perform administrative duties, including player evaluations, staff scheduling, and timely responses to guest inquiries.
• Complete other assigned responsibilities and duties.

Benefits

• Generous paid time off and holiday pay.
• Health, dental, and vision insurance.
• 401(k) investment plan with a discretionary employer match up to 3%.
• Employer-paid and supplemental life insurance.
• Short- and long-term disability insurance available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed