Tennis and Pickleball Coordinator

Ymca Of Collier County•Naples, FL

9d•Onsite

About The Position

The Coordinator position supports the work of the YMCA of Collier County, Inc., a leading not-for-profit organization committed to strengthening the communities in Collier County through its core focus areas of Youth Development, Healthy Living, and Social Responsibility. The Tennis Branch Supervisor provides services to members and prospective members with tennis-related programs, schedules activities, lessons and court reservations, and helps plan and implement special events.

Requirements

Must be a YMCA member.
Must have paid a program fee.
Must have paid a guest fee (if non-member).
Must be able to record daily lessons and clinics in Daxko.
Must be able to run daily financial reports.
Must be able to send corrections to the Membership Director.
Must be able to record lesson and clinic attendance into a member’s Daxko account.
Must be able to send reminder emails to members about fees due.
Must be able to run weekly Daxko financial reports for tennis pros.
Must be able to submit reports and spreadsheets to Finance.
Must be able to make out check requests for tennis independent contractors.
Must be able to check non-member payments for court rentals or round robin fees.
Must be able to manage staff and tennis pro schedules.
Must be able to meet with tennis pros to discuss schedules and issues.
Must be able to assist tennis and pickleball pros with mandatory reports.
Must be able to check tennis and pickleball court reservations.
Must be able to schedule round robins, lessons, clinics, summer camps, quick start programs, and USTA team matches.
Must be able to maintain weekly and monthly statistics.
Must be able to answer inquiries from members and non-members.
Must be able to give tours of tennis and pickleball facilities.
Must be able to walk courts early in the morning.
Must be able to check tennis net height and condition weekly.
Must be able to report court conditions needing attention.
Must be able to check court watering.
Must be able to check veranda/building for cleanliness.
Must be able to replace water cups.
Must be able to tidy up chairs and tables.
Must be able to request maintenance to empty trash.
Must be able to sweep and line courts.
Must be able to maintain tennis bulletin board.
Must be able to create weekly calendar of tennis events.
Must be able to create flyers for specialized programs and events.
Must be able to attend yearly USTA meetings.
Must be able to check with captains about team schedules.
Must be able to print team schedules and play rosters from USTA and CTA websites.
Must be able to check player membership status and notify captains of league fee responsibilities.
Must be able to reserve appropriate number of courts for teams.
Must be able to discuss equitable solutions for schedule conflicts with pros.
Must be able to inform team captains of schedule changes.
Must be able to post team match info.
Must be able to consult with tennis pros regarding round robin schedules.
Must be able to reserve courts for round robins.
Must be able to release courts not needed 24 hours before round robin.
Must be able to send reminder emails for round robins.
Must be able to consult with tennis pros regarding special event dates.
Must be able to work with marketing to advertise events.
Must be able to coordinate players, partners, and level of play for special events.

Responsibilities

Ensure all participants are YMCA members and have paid a program fee, and that non-members have paid a program fee and/or guest fee.
Verify all participants have paid before services are rendered.
Track daily lessons and clinics, and ensure they are recorded properly in Daxko.
Run daily financial reports to review payments for correct amount and correct programs/pros.
Send corrections as needed to the Membership Director.
Record lesson and clinic attendance into a member’s Daxko account.
Add any clarifying notes in the alert section explaining the charge so that membership staff and the members are aware of when payment is due.
Send a courteous email to the members reminding them of fees due.
On a weekly basis, run a Daxko financial report for each tennis pro and check for accuracies with the pro.
Submit a copy of the report along with a spreadsheet to Finance.
Make out check request for tennis independent contractors and submit to Finance monthly.
Check non-member payments for court rentals or round robin fees for tennis and pickleball.
Manage all staff and tennis pro schedules including court maintenance staff.
Meet with tennis pros to discuss schedules; review any issues, problems, or questions.
Assist tennis and pickleball pros with completion of mandatory reports required by the CEO.
Check tennis and pickleball court reservations and make sure courts are reserved for the pros.
Schedule round robins, lessons, clinics, summer camps, quick start programs, and USTA team matches.
Maintain weekly and monthly statistics.
Answer inquiries from members and non-members about tennis and pickleball programs.
Give tours of tennis and pickleball facilities.
Walk courts early in the morning before play begins.
Check the height (36”) and condition of tennis nets on a weekly basis.
Report to all necessary staff any court conditions that need attention.
Check that the courts are receiving adequate watering.
Check the veranda/building for cleanliness.
Replace water cups as necessary.
Tidy up chairs and tables.
Have maintenance empty trash as needed.
Sweep and line courts when needed.
Maintain tennis bulletin board.
Create weekly calendar of tennis events and post.
Create flyers as needed for specialized programs and events.
Attend yearly USTA meetings in Naples to keep abreast of policies and changes.
Check with captains about team schedules.
Go to USTA and CTA websites and print each team’s schedule and play roster.
Check each player to see if they are YMCA member or if they need to pay nonmember league fees.
Notify captains of their responsibility to follow up and not allow players to participate until league fees have been paid.
Reserve appropriate number of courts for each team.
If there are any conflicts with the team schedules, discuss with the pro an equitable solution and inform team captains of the date, time or location changes.
Post team match info on wall calendar in tennis office so information is available to staff and others.
Consult with the tennis pro(s) and post practice days, times, and number of courts available for round robins.
Reserve the courts, check weekly that they are marked off correctly.
Release any courts not needed 24 hours before the round robin is scheduled.
Send reminder emails to players the day before the round robin is scheduled.
Consult with the tennis pro(s) and determine dates for any special events.
Work with marketing to advertise and promote these events.
Coordinate the players, partners and level of play in special events.