Tenant Relations Coordinator

Stillwater Health CareBangor, ME
Onsite

About The Position

The Tenant Relations Coordinator is responsible for the daily oversight and operations of a 16-unit independent retirement community. The Tenant Relations Coordinator will oversee tenant relations, rent collection, sales & marketing, community outreach, new tenant move in/ move outs, lease management, tours, and community activity planning. The Tenant relations coordinator will also facilitate housekeeping and maintenance services, to ensure a safe and clean environment for our tenants. The tenant relations coordinator is responsible for maintaining budgeted occupancy and revenue goals and will report directly to administration.

Requirements

  • High School diploma/GED required

Nice To Haves

  • Marketing, property management, community relations or medical field experience preferred

Responsibilities

  • Study the market and create a dynamic, Marketing & Sales Plan
  • Identify referral sources and determine how much time is needed to facilitate a partnership
  • Conduct weekly strategy and oversight meetings with Administrator
  • Cultivate a community feel within the building that is welcoming, modern and functional
  • Strive to meet or exceed targeted occupancy and budget
  • Planning and facilitating community events
  • Review and facilitate the move-in packet with the tenant and/or family
  • Monthly rent collection
  • Overseen maintenance of tenant files
  • Conduct Move-Out check sheet to ensure the unit is left in good condition and that a security deposit should be refunded
  • Ability to handle multiple priorities
  • Planning and negotiating skills
  • Possess good written and verbal skills for effective communication
  • Demonstrate good judgement, problem solving and decision-making skills
  • Goal Oriented
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