Temporary Unclaimed Property Representative

State of Maryland • Baltimore City, MD

2d • Onsite

About The Position

The Comptroller of Maryland's Unclaimed Property Division is seeking Temporary Representatives to assist with incoming calls and emails in our Baltimore, Maryland location. The incumbent in this entry-level position will gain basic Unclaimed Property knowledge by performing claim review and unclaimed property report review while working in a team environment. On the job training and resources are provided to give you the knowledge necessary to perform the job. Temporary positions can lead to more permanent opportunities. Position hours are Monday-Friday from 8:00 a.m. - 5:00 p.m. Leave may be limited during certain times of the year due to high volume events, projects, or special assignments. Employees are unable to prepare tax returns outside of the requirements of the job or work for private accounting services. Telework may be offered once employees have demonstrated they can work independently.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• One year of customer service experience in an office environment responding to calls, emails, and using web-based applications.
• Must successfully undergo fingerprinting and determination of legal authorization to work in the United States.
• Must be at least 18 years of age.

Nice To Haves

• Bilingual applicants are encouraged to apply.

Responsibilities

• Performing claim review
• Unclaimed property report review
• Assisting with incoming calls and emails

Benefits

• Leave may be granted to a temporary employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED