Temporary Taverna Banfi Waitperson, The Statler Hotel
About The Position
The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.
Requirements
- Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
- Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
- Must be a minimum of 18 years of age to serve alcohol.
- 1+ years serving experience
- Must be knowledgeable in the sale and service of alcoholic beverages.
- Basic reading and writing skills required.
- Ability to learn Point of Sale systems and functions.
- Able to work standing for extended periods of time.
Responsibilities
- Provide superior personalized service to guests while serving food and beverages.
- Hold a high level of competency regarding beer, wine, spirits, and cocktails.
- Serve as educators and mentors to student staff, working closely with students to cultivate hospitality and leadership skills.
- Present and process guest payments.
- Maintain and requisition stock.
- Set up and/or break down of the floor.
- Maintain proper cleanliness of the service area.
- Perform other side duties.
- Perform in-room-dining (IRD) functions.
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What This Job Offers
Education Level
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