Regent Lounge Server, The Statler Hotel
About The Position
While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. Statler Hotel employees are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration, and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality. The Statler Hotel’s Regent Lounge provides a contemporary bar atmosphere serving hotel guests, Cornell faculty, staff, students, and locals who gather to enjoy fine wines, specialty cocktails, craft beers, and light fare. A Regent Lounge Server is considered a variably scheduled employee and may require morning, evening, weekend, and holiday availability. Additionally, scheduled hours may vary based on business demands and seasonality. The Regent Lounge Server’s prime responsibility is to provide superior personalized service to our guests while serving food and beverages. In addition to general food and service knowledge, the server must hold a high level of competency regarding beer, wine, spirits, and cocktails. Additionally, our servers serve as educators and mentors to our student staff. Servers work closely with students to cultivate hospitality and leadership skills. Other job duties include presenting and processing guest payment, maintaining and requisitioning stock, setting up and/or breaking down of the floor, maintaining proper cleanliness of service area, and other side duties.
Requirements
- Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
- Must be a minimum of 18 years of age to serve alcohol.
- 1+ years serving experience.
- Must be knowledgeable in the sale and service of alcoholic beverages.
- Basic reading and writing skills required.
- Ability to learn Point of Sale systems and functions.
- Able to work standing for extended periods of time.
- Able to walk quickly up and down one flight of stairs while carrying multiple plates of food several times during shift.
- Able to work flexible hours with variable start/end times, evenings, holidays, weekends, special events, a work schedule that may be subject to change on short notice.
Nice To Haves
- 3+ Years Serving Experience
- Experience in high volume bar environment.
- Previous management experience.
- Safety certification in food handling; is knowledgeable of food allergens.
Responsibilities
- Provide superior personalized service to our guests while serving food and beverages.
- Hold a high level of competency regarding beer, wine, spirits, and cocktails.
- Serve as educators and mentors to our student staff.
- Work closely with students to cultivate hospitality and leadership skills.
- Present and process guest payment.
- Maintain and requisition stock.
- Set up and/or break down of the floor.
- Maintain proper cleanliness of service area.
- Perform other side duties.
Benefits
- Comprehensive health care options
- Generous retirement contributions
- Access to wellness programs
- Employee discounts with local and national retail brands.
- Health and personal leave
- Three weeks of vacation
- 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
- Two additional floating holidays.
- Tuition-free Extramural Study and Employee Degree Program
- Tuition aid for external education
- Cornell Children's Tuition Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
