Temporary Showroom Sales Support Staff

Mercana•High Point, NC

3d•Onsite

About The Position

Mercana is seeking individuals to assist with greeting customers, taking orders, and collaborating with in-house Sales Representatives at the Highpoint Market. This is an hourly paid position at $25.00 per hour, requiring availability from October 15 - 20, 2026. Training will be provided on Thursday, October 15, 2026. The role involves two main functions: Greeter, focusing on guest services and showroom running, and Hospitality, ensuring a welcoming environment for attendees.

Requirements

Out-going, enthusiastic, friendly, and motivated personality
Effective communicator, self-starter, organized, team player
Promote a professional image (professional casual business attire – no jeans or shorts, no mini skirts, no crop tops; appropriate footwear for being on feet all day)
Ability to work independently as well in a team environment
Ability to follow both verbal and written instructions – open communication with showroom sales reps

Nice To Haves

Previous Highpoint Market tradeshow experience preferred
Customer Service/Hosting experience and/or Sales Experience in Wholesale or Retail is helpful
Interest in Home Furnishings & Décor, Interior Design, style & trends is a plus

Responsibilities

Greet and engage with trade show attendees in a friendly and professional manner
Help facilitate customer inquiries and get them the service they need
Become familiar with Mercana Furniture Décor (about us & high-level product information), showroom layout, Mercana staff and sales reps
Capture customer comments and feedback each day and share with sales team/supervisor
Scan showroom attendee badges and learn their motivations for their visit to help customers find the dedicated sales rep to support them through their visit
Assist customers and respond to inquiries; facilitate customer and sales team introductions
Help maintain the overall showroom appearance and exhibitor branding & sales materials
Maintain cleanliness and orderliness of the showroom/kitchen throughout the event – trash removal, dusting/sweeping as required
Ensure hospitality areas are always fully stocked and organized
Act as host/hostess, making & serving coffee/popcorn/snacks
Any additional tasks assigned by the sales team / supervisor
Capture customer comments and feedback each day and share with sales team/supervisor at end of each shift