Temporary Sales Support Associate

kate spade new york•The Woodlands, TX

7d•$15 - $20

About The Position

The Sales Support Associate is an integral part of store success and efficiency, supporting Coach’s brand commitment through friendly, efficient customer service at the cash wrap and a well-maintained sales floor. The role supports the flow of product from receipt through point of sale, with accurate and effective work. Associates welcome clients, provide personalized assistance, operate the POS, maintain cash wrap organization, and help keep stockrooms and sales floors organized. The position also supports merchandising, replenishment, customer engagement, and Loss Prevention practices. The position is temporary. It requires a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays. Associates must be able to regularly lift at least 25 pounds and occasionally lift up to 50 pounds, as well as climb, bend, kneel, and maneuver around the sales floor and stockroom.

Requirements

At least 1 year of previous retail experience, such as cashier, stock, or sales experience; luxury retail service experience is preferred. A combination of education and experience will be considered.
Current knowledge of fashion trends and marketplace competition.
Knowledge of cash register systems and basic computer skills, including using an iPad or laptop, Mobile POS, and the Internet; ability to use a walkie-talkie and understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Strong English language proficiency (for EU).
Ability to work a flexible schedule, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
Ability to regularly lift at least 25 pounds and occasionally up to 50 pounds, climb, bend, kneel, and maneuver around the sales floor and stockroom.

Nice To Haves

Previous luxury retail service experience.

Responsibilities

Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
Represent the brand internally and in the local market, and support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash and media according to policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
Support sales floor activities, respond confidently to customer requests, and partner with team members or management as needed.
Maintain housekeeping standards and follow Loss Prevention guidelines.