Temporary Sales Support Associate

kate spade new york•Foley, AL

6d•$15 - $20

About The Position

The Sales Support Associate supports the store’s overall success and efficiency by delivering friendly, efficient customer service at the cash wrap and maintaining a well-kept sales floor. The position supports the flow of product from receipt through point of sale and helps provide customers with a positive, lasting impression of the Coach brand. The role includes welcoming and assisting clients, operating point-of-sale systems, supporting sales and product replenishment, processing shipments and transfers, maintaining stockroom and sales-floor organization, and following housekeeping and Loss Prevention standards. The associate also serves as a brand ambassador and may support social media engagement. This is a temporary position with a flexible schedule to meet business needs, including nights, weekends, peak season, high-traffic retail days, and public holidays. The role requires regular lifting of at least 25 pounds and occasional lifting of up to 50 pounds, along with climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

At least 1 year of previous retail experience, such as cashier, stock, or sales experience; luxury retail service experience is preferred. A combination of education and experience will be considered.
Current knowledge of fashion trends and marketplace competition.
Knowledge of cash register systems and basic computer skills, including using an iPad or laptop, Mobile POS, and the Internet; ability to use a walkie-talkie and understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Strong English language proficiency (for EU).
Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to regularly lift at least 25 pounds and occasionally lift up to 50 pounds; ability to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Nice To Haves

Previous experience in a luxury retail service environment.

Responsibilities

Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
Represent the brand internally and in the local market, and support social media engagement.
Operate POS systems accurately, keep the cash wrap organized, and handle cash and media according to policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish the sales floor, and carry out visual merchandising updates.
Support sales-floor activities, respond confidently to customer requests, and partner with team members or management as needed.
Maintain housekeeping standards and follow Loss Prevention guidelines.