Temporary Retail Associate

TJX•Wyoming, MI
•Onsite

About The Position

The Temporary Retail Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The associate adheres to operational, merchandise, loss prevention, and safety standards and may be cross-trained in multiple store areas to support business needs. The role supports a positive store culture through honesty, integrity, and respect, and includes processing customer purchases and returns, promoting credit and loyalty programs, preparing and merchandising merchandise, recovering the sales floor, and supporting store shrink-reduction efforts. Other duties may be assigned.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers and modeling established customer experience practices.
  • Support a positive store culture through honesty, integrity, and respect with internal and external customers.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Follow the merchandising philosophy and established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining and cleaning the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefits
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical, dental, and vision insurance for associates meeting service or hours requirements
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick leave for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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