Temporary Retail Associate

TJX•Sylacauga, AL
•Onsite

About The Position

The Temporary Retail Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role includes assisting with purchases and returns, promoting credit and loyalty programs, processing merchandise for the sales floor, maintaining merchandising standards, and participating in store recovery, cleanliness, safety, and shrink-reduction activities. The associate supports a positive store culture and follows applicable labor laws, policies, and procedures. Other duties may be assigned. The position is at TJ Maxx Store 1524 in Sylacauga, Alabama. Starting pay is $12.75 to $13.25 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
  • Maintain a clean and organized store environment and adhere to operational, merchandise, and loss-prevention standards.
  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Uphold the merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain sales-floor organization, cleanliness, and recovery standards, and help maintain the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Follow labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical insurance for associates meeting service or hours requirements
  • Dental insurance for associates meeting service or hours requirements
  • Vision insurance for associates meeting service or hours requirements
  • Health savings account (HSA) for associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for associates meeting service or hours requirements
  • Life insurance for associates meeting service or hours requirements
  • Short- and long-term disability for associates meeting service or hours requirements
  • Paid parental leave for associates meeting service or hours requirements
  • Paid holidays, vacation, and sick time for associates meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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