Temporary Retail Associate

TJX Companies•Fort Worth, TX
•$13 - $14•Onsite

About The Position

The Temporary Retail Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role includes assisting customers at checkout, promoting credit and loyalty programs, processing merchandise for the sales floor, maintaining store recovery and cleanliness, and supporting store safety and shrink-reduction goals. The associate contributes to a positive store culture and works with peers and supervisors. Other duties may be assigned.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Engage and interact with customers while modeling customer experience practices.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Follow merchandising philosophy, procedures, and standards.
  • Process and prepare merchandise for the sales floor according to company procedures.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the entire store.
  • Provide and accept recognition and constructive feedback.
  • Follow labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and help maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match, for associates who meet service or hours requirements
  • Medical, dental, and vision coverage, for associates who meet service or hours requirements
  • Health savings account (HSA), for associates who meet service or hours requirements
  • Health care flexible spending account (FSA), for associates who meet service or hours requirements
  • Life insurance, for associates who meet service or hours requirements
  • Short- and long-term disability, for associates who meet service or hours requirements
  • Paid parental leave, for associates who meet service or hours requirements
  • Paid holidays, vacation, and sick leave, for associates who meet service or hours requirements
  • Auto and home insurance discounts, for associates who meet service or hours requirements
  • Scholarship program, for associates who meet service or hours requirements
  • Adoption assistance, for associates who meet service or hours requirements
  • Competitive salary and benefits package
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