Temporary Retail Associate

TJX•Dickson City, PA
•Onsite

About The Position

The Temporary Retail Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandise, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role supports a positive store culture through honesty, integrity, and respect; accurately processes purchases and returns; promotes credit and loyalty programs; and prepares and maintains merchandise according to company procedures. The associate participates in store recovery, cleanliness, safety awareness, and shrink-reduction efforts, follows labor laws and company policies, and may perform other duties as assigned. This is a temporary retail position at the Marshalls store at 1118 Commerce Drive in Dickson City, Pennsylvania. The starting pay range is USD $13.25 to $13.75 per hour; actual pay depends on factors including relevant skills, qualifications, and experience. Benefits and eligibility vary by service or hours requirements and are subject to applicable plan terms.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
  • Maintain a clean, organized, and safe store environment and uphold operational, merchandise, and loss-prevention standards.
  • Model established customer experience practices with internal and external customers and support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Follow merchandising philosophy and procedures, and accurately process and prepare merchandise for the sales floor.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned and may work in multiple store areas to support business needs.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefits
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) matching for associates meeting service or hours requirements
  • Medical insurance for associates meeting service or hours requirements
  • Dental insurance for associates meeting service or hours requirements
  • Vision insurance for associates meeting service or hours requirements
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability coverage for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick time for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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