Temporary Registration Manager

BCDChicago, IL
$29Hybrid

About The Position

Join The Collective at BCD M&E as a Temporary Registration Solutions Manager and help power unforgettable, high-end events from behind the scenes. You’ll support online registration for programs ranging from 100 to 12,000+ attendees, making sure details are accurate, timelines stay on track, and customers get the support they need. This is a great opportunity to break into the event industry while working in a fast-paced, collaborative environment. This is a full-time temporary role, Monday through Friday, from mid-June 2026 through the end of February 2027, with a hybrid schedule for candidates in the Chicagoland area.

Requirements

  • Delivering thoughtful, written customer service and resolving online registration questions with confidence
  • Managing multiple projects, deadlines, and details without losing momentum
  • Working in Excel to format reports, cross-check data, and maintain strong data integrity
  • Collaborating with teammates, partners, and hotel reservationists in both office and virtual settings
  • Communicating clearly, proofreading carefully, and staying organized in a changing environment

Nice To Haves

  • Experience in event industry logistics, especially online registration and reporting
  • Working knowledge of Cvent or a similar registration database platform
  • Strong Microsoft Outlook skills
  • Experience with VLOOKUP and advanced Excel formulas
  • A proactive, emotionally intelligent approach to problem-solving

Responsibilities

  • Support online registration for programs ranging from 100 to 12,000+ attendees.
  • Ensure details are accurate and timelines stay on track.
  • Provide customer support for online registration.
  • Deliver thoughtful, written customer service and resolve online registration questions with confidence.
  • Manage multiple projects, deadlines, and details without losing momentum.
  • Work in Excel to format reports, cross-check data, and maintain strong data integrity.
  • Collaborate with teammates, partners, and hotel reservationists in both office and virtual settings.
  • Communicate clearly, proofread carefully, and stay organized in a changing environment.

Benefits

  • Comprehensive healthcare
  • Retirement plans
  • Continued education support
  • Diverse work locations
  • Travel and hotel discounts
  • Volunteer and sustainability opportunities
  • Successful employee recognition program
  • Flexible working environment
  • Learning and development opportunities
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