Temporary Program Assistant, Office of the Business Minors Program; SC Johnson College of Business

Cornell University•Ithaca, NY

4d•Hybrid

About The Position

The Business Minors office is seeking a Program Assistant to provide both administrative and student services support to the Business Minors team. This role will serve as a central point of contact for current and prospective undergraduate students enrolled in, or interested in any of the eight undergraduate minors in the Cornell SC Johnson College of Business. The Program Assistant will respond to the business minors email account, and offer scheduled office hours to meet with students (via zoom if working remote), monitor the dashboard timeline (business minors hub), assist with confirm completion (degree conferral), assist with pre-enroll, add/drop, and waitlists, update program information consistently across website, dashboard, one-pagers, etc., and assist with various projects. Additionally, this role supports internal and external communications, assists with the development of marketing materials, and assists with coordinating student travel arrangements as needed. The Program Assistant will assist in planning and may attend the following annual events, as needed: Welcome Event (August), DBMLS Trek to NYC (Fall), Leadership Crisis Challenge for Business Minors (Spring), End of Year Celebration (May).

Requirements

Associate’s degree with 2-3 years related experience or equivalent combination.
Demonstrated expertise with Microsoft Office Suite, scheduling tools such as Outlook, and other technologies including Zoom and Teams.
Superior written and oral communication skills.
Experience that demonstrates sound judgment, creativity, problem-solving skills and ability to effectively work both independently and as a part of a team.
Outstanding organizational skills, ability to handle sensitive information and communicate with tact and diplomacy to a wide range of internal and external constituents.
Excellent project management, event planning, and follow-up skills.
Demonstrated ability to initiate tasks and work independently.
Must be able to occasionally work evenings and weekends to support program events.

Responsibilities

Serve as a central point of contact for current and prospective undergraduate students enrolled in, or interested in any of the eight undergraduate minors.
Respond to the business minors email account.
Offer scheduled office hours to meet with students (via zoom if working remote).
Monitor the dashboard timeline (business minors hub).
Assist with confirm completion (degree conferral).
Assist with pre-enroll, add/drop, and waitlists.
Update program information consistently across website, dashboard, one-pagers, etc.
Assist with various projects.
Support internal and external communications.
Assist with the development of marketing materials.
Assist with coordinating student travel arrangements as needed.
Assist in planning and may attend annual events such as the Welcome Event, DBMLS Trek to NYC, Leadership Crisis Challenge for Business Minors, and End of Year Celebration.