Temporary Program Assistant I
About The Position
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County’s need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare. This position is responsible for administrative support to staff working with the Housing Choice Voucher (HCV) and project based (PBV) programs and will provide excellent customer service to internal and external customers. This position is located at the Silver Spring Customer Service Center.
Requirements
- At least two (2) years administrative or clerical experience
- Requires a High School Diploma or Equivalent
- Good interpersonal, customer service and organizational skills
- Must have excellent written and oral communication skills
- Must be able to prioritize assignments to meet deadlines and be dependable
- Must possess excellent written & oral communication skills
- Must have the ability to maintain excellent customer service techniques and attitude is required
- Must have basic computer skills including proficiency with MS Office Suite
Responsibilities
- Schedule and monitor client/ applicant correspondence
- Assign and disseminate incoming correspondence
- Perform data entry and general clerical tasks such as distribution of mail
- Schedule informal hearings
- Process weekly/monthly reports
- Track appointments and other project tasks
- Work in various databases including Excel, PowerPoint and Word
- Perform other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
