Telecommunicator / Program Coord I (Temporary)

State of North Carolina • 2020 Yonkers Road Wake, NC

1d • $21 • Onsite

About The Position

This is a temporary position with the Department of Adult Correction - Special Operations and Intelligence Unit, located at 2020 Yonkers Road, Raleigh NC 27520 - Wake County. The agency's mission is to provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES. This role offers exposure to an agency's culture, process, procedures, and potential learning opportunities that can provide valuable experience to those who may seek permanent employment with the state.

Requirements

• Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of education and experience.
• Comfortable using a variety of computer and communications systems

Responsibilities

• Ability to learn the purpose of the program's organization including its mission, services, clients and measures of business effectiveness
• Ability to multitask with multiple information inputs (phone, radio, internet, etc.)
• Ability to communicate effectively with the public, maintain professional demeanor, and patiently give instructions
• Ability to prioritize calls and requests, ability to solicit information from and relay information to callers and law enforcement officers.
• Ability to make quick decisions based on information from callers and law enforcement officers

Benefits

• Health insurance coverage under the High-Deductible Health Plan (HDHP) may be available for temporary employees working an annual average of 30 or more hours per week.

What This Job Offers

• Career Level: Entry Level