Program Analyst I (Temporary)

State of North Carolina • 1915 Health Services Way Wake, NC

9d • Onsite

About The Position

This is a temporary position with the Office of State Human Resources, Temporary Solutions division. The agency's mission is to provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES. This position is located at 1915 Health Services Way in Wake County with DHHS Mental Health. The primary purpose of this position is to support implementation, performance management, and provide operational support to one or more programs within the behavioral health initiative under the Rural Health Transformation Program (RHTP). RHTP is a five-year federal grant awarded by the Centers for Medicare and Medicaid Services (CMS) to improve healthcare access, quality, and outcomes in rural communities. In the first year of implementation, North Carolina DHHS has been funded to expand Coordinated Specialty Care (CSC), Mobile Outreach, Response, Engagement and Stabilization (MORES), Community-based Mental Health Crisis Services, and Opioid Treatment Programs. This position may support one or more of these program areas. This position serves as a key implementation and performance partner to implementation providers, LME/MCOs, and internal Division staff. The position translates program goals and strategic direction into operational processes, implementation supports, and monitoring activities that promote successful delivery of mental health and substance use services and achievement of grant objectives. The position is responsible for monitoring program implementation, identifying and addressing operational and performance challenges, developing reports and analyses, coordinating quality improvement activities, and supporting alignment of contracts, funding, and operational resources with program goals. The position works closely with providers, managed care organizations, and internal partners to support fidelity to the program model, ensure compliance with grant requirements, and promote continuous improvement in service delivery and outcomes.

Requirements

• Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience.

Nice To Haves

• Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.

Responsibilities

• Support implementation, performance management, and provide operational support to one or more programs within the behavioral health initiative under the Rural Health Transformation Program (RHTP).
• Translate program goals and strategic direction into operational processes, implementation supports, and monitoring activities.
• Monitor program implementation.
• Identify and address operational and performance challenges.
• Develop reports and analyses.
• Coordinate quality improvement activities.
• Support alignment of contracts, funding, and operational resources with program goals.
• Work closely with providers, managed care organizations, and internal partners to support fidelity to the program model, ensure compliance with grant requirements, and promote continuous improvement in service delivery and outcomes.

Benefits

• No leave or retirement benefits offered with this position.
• Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP).
• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Career Level: Entry Level