Temporary Parking Assistant

Cornell UniversityIthaca, MI
$20Onsite

About The Position

The Temporary Parking Assistant position supports athletic event operations by providing exceptional customer service and assisting with game day parking operations. Responsibilities include processing parking payments, verifying pre-purchased parking passes, directing guests to appropriate parking locations, and helping to maintain safe, organized, and efficient parking services. This role requires strong interpersonal skills, dependability, and the ability to professionally enforce event policies and procedures while creating a positive experience for event attendees. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Requirements

  • Ability to operate iPads, computers, and payment processing equipment accurately and efficiently.
  • Ability to provide support for athletic events throughout the academic year (September through May).
  • Maintain flexibility to work evenings, weekends, and other hours as needed to support scheduled events.
  • Ability to remain standing for extended periods in both indoor and outdoor environments, including during inclement weather when required.
  • Demonstrate knowledge of event policies and procedures and consistently enforce them to promote a safe and positive experience for all patrons.
  • Ability to complete required Workday training modules before the first event shift.
  • Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Nice To Haves

  • Excellent customer service and interpersonal skills, with the ability to create a positive and approachable experience for customers.
  • Strong work ethic, including dependability, punctuality, and the ability to consistently meet job responsibilities.
  • Ability to communicate clearly and professionally while providing directions, answering questions, and assisting patrons in a fast-paced event environment.

Responsibilities

  • Processing parking payments
  • Verifying pre-purchased parking passes
  • Directing guests to appropriate parking locations
  • Helping to maintain safe, organized, and efficient parking services
  • Enforcing event policies and procedures

Benefits

  • This is a casual position (average of 15 hours or less per week) and is not eligible for benefits or visa sponsorship.
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