Temporary Housing Search Assistant

Homelink Corporation • Hoffman Estates, IL

6d • Remote

About The Position

Our Housing Assistant is primarily responsible for searching for rental properties and presenting options to our Housing team to secure temporary housing needs for policyholders who have been displaced from their home.

Requirements

• High school diploma is required.
• A minimum of three (3) years of experience in a fast-paced customer service environment.
• Professional, compassionate, and friendly demeanor.
• Excellent verbal and written communication skills.
• Able to multitask while possessing a strong attention to detail.
• Strong typing/data entry skills.
• Proficient in MS Office (Word, Excel, Outlook).

Nice To Haves

• Bachelor’s degree preferred.
• Real Estate, Leasing, or Property Management experience, preferred.
• Real Estate license a plus.
• CRM experience a plus.

Responsibilities

• Search and locate rental properties available across the country for families that have been displaced from their home.
• Contact landlords to confirm rental availability and requirements on options to ensure that the property meets policyholder needs.
• Present options to Housing team and enter into internal CRM system.
• Build rapport and maintain relationships with landlords and property managers in order to quickly locate options.
• Provide an exceptional customer service experience to internal and external customers.
• Provide an immediate and timely response regarding housing options.
• Complete fair market analysis requests for housing claims and present to team/customer.
• Assist with additional housing duties and projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED