Temporary Hourly (Skilled Hourly - Summer/Fall Quarter - 2026)

Columbia Basin College•Wa 99301, WA

About The Position

Columbia Basin College (“CBC” or the “College”) seeks to develop a pool of applicants for Temporary Hourly (Skilled Hourly) positions. CBC employs temporary employees to meet short-term and intermittent workload needs. Temporary hourly employees have non-student status and are defined as those staff employees not occupying a budgeted line position (an appointed position) and are temporary, at-will employees. Temporary hourly positions are exempt from the Higher Education Personnel rules and are limited to one (1) appointment at CBC; and must not work 1050 hours or more in any twelve (12) consecutive month period from the original date of hire, whichever is met first. The length of employment and the number of hours worked per week are undetermined and may be continued or terminated based on funding, workload fluctuations, etc. There is no contract or guarantee of continued employment. CBC accepts applications for temporary hourly positions on an ongoing basis, though it does not necessarily imply that there are immediate openings. Applicants who meet the minimum required qualifications and submit a complete application with all required components will become part of a standing pool which the College will draw on as department/scheduling needs dictate.

Requirements

Associate's degree or equivalent post-secondary education from a regionally accredited college or university
Two (2) years of clerical experience
One (1) year experience in customer service
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Applicants must be authorized to work in the United States for any employer without sponsorship.

Nice To Haves

Manage difficult or emotional customer situations
respond promptly to customer needs
solicit customer feedback to improve service
respond to requests for service and assistance
meet commitments
Ability to speak clearly and persuasively in positive or negative situations
listen and get clarification
respond well to questions
demonstrate group presentation skills
participate in meetings
Write clearly and informatively
edit work for spelling and grammar
vary writing style to meet needs
present numerical data effectively
able to read and interpret written information
Demonstrate accuracy and thoroughness
look for ways to improve and promote quality
apply feedback to improve performance
monitor own work to ensure quality

Responsibilities

Independently perform a range of duties in a department or program at CBC; which may include: Receptionist duties such as receive calls, greet visitors, and provide information and assistance by routing calls to appropriate individuals or departments, taking messages and responding to routine inquiries
Process materials such as forms, applications, records, or documents where specific procedural requirements must be met and a good understanding of applicable guidelines is necessary
Format and type correspondence, reports, tables, purchase orders, invoices and other office documents utilizing a variety of computer systems and software applications
Develop, maintain, and update accurate manual or computerized recordkeeping system
Provide back up support for duties within the program/department
Perform other related duties as required