Customer Compliance Intern, Summer/Fall 2026

BAE Systems•Fort Wayne, IN

2d•$36,593 - $49,357•Onsite

About The Position

The Compliance Review Intern serves as a critical link between customer requirements and operational execution within the Aftermarket Service Center. This role, within the Program Management Organization, is responsible for ensuring that all product repair requirements strictly adhere to customer purchase orders, contracts, and regulatory mandates. By blending technical compliance oversight with customer service excellence, Successful candidates ensure that deliverables meet all quality and contractual standards while supporting the Customer Service Manager (CSM) in maintaining high levels of customer satisfaction and business growth.

Requirements

Must currently be enrolled in collegiate degree with good academic standing.

Nice To Haves

Must have completed your sophomore or junior year of a four year degree program in Business Administration or Operations.

Responsibilities

Review customer and product repair requirements daily to ensure absolute compliance with purchase orders, contracts, and command media procedures.
Serve as a secondary point of contact for customer accounts, providing transparent communication regarding receipt status for repairs.
Proactively identify and execute Value Added Services (VAS) opportunities across both Services and Spares portfolios; leverage the compliance review process to propose strategic enhancements that drive business growth and optimize customer lifecycle support.
Analyze complex customer issues and coordinate with Operations, Quality, and Engineering to implement creative, systemic corrective actions.
Interpret technical specifications, standards, and component manufacturing manuals to ensure all work scopes align with FAA and military aerospace standards.
Assist the Customer Service Manager in developing work scopes, facilitating customer account management, and supporting AOG (Aircraft on Ground) emergency requirements.