Temporary Hotline Representative

Maricopa County•Phoenix, AZ

3d•Onsite

About The Position

It's election season, and we need your help! Calling all Customer Service professionals! As a Temporary Hotline Representative, you will take inbound calls from Poll Workers at Vote Centers, Troubleshooters, or Curbside Voters. You are responsible for creating a detailed ticket of each call, providing troubleshooting assistance, ordering supplies, and dispatching help to the Vote Center when needed. Apply Today! Temporary Election Workers who meet eligibility requirements can earn a $1,250 One-Time Retention Incentive. Don’t miss your opportunity to qualify!

Requirements

Must be a registered voter or have the ability to become a registered voter in the State of Arizona by time of hire
Must pass an applicable background screening
Must demonstrate strong professional skills with internal and external stakeholders (written, telephone, and verbal)
Must be able to work overtime as necessary

Nice To Haves

One or more years of poll worker experience
One or more years of general office experience
One or more years of moderate computer use experience
One or more years of election experience

Responsibilities

Takes inbound calls from Poll Workers at Vote Centers, Troubleshooters, or Curbside Voters
Creates tickets detailing the call and what transpired
Provides troubleshooting over the phone, placing tickets for order supplies, or dispatching help to the Vote Center
Assists other divisions of Elections with their daily functions and activities

Benefits

Eligible for overtime compensation for all hours worked over 40 in the designated workweek
Earn a $1,250 One-Time Retention Incentive
Opportunities for growth and development within Maricopa County
Economical and comprehensive healthcare options
Robust retirement plans
Tuition and loan payment programs
Multiple paid leave options

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