Temporary Case Manager

Community Economic Defense Project • Denver, CO

5d • $63,354 • Hybrid

About The Position

The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit that partners with low-income and working people to build economic and racial equity by confronting economic abuse and investing in community wealth. Launched in 2020 as the COVID-19 Eviction Defense Project, CEDP has expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. The organization serves over 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy experts, organizers, and technologists. CEDP's model has been cited as a best practice by the White House and HUD. This role is a temporary position through September 26th, 2026.

Requirements

• 1-3 years of experience working with individuals experiencing homelessness, substance misuse, or mental health challenges.
• Valid driver's license and reliable transportation for home visits and client transportation.
• Knowledge of trauma-informed care, harm reduction principles, and evidence-based practices in substance abuse treatment and mental health.
• Familiarity with community resources, housing programs, and support services for homeless individuals.
• Ability to work under pressure and respond to deadlines without sacrificing quality.
• Ability to demonstrate a steadfast commitment to fostering diversity, equity, and inclusion within the workplace.
• Excellent communication and interpersonal skills, with the ability to establish rapport and trust with clients from diverse backgrounds.
• Strong organizational and time management abilities to effectively handle a caseload and meet deadlines.
• Empathy, patience, and the ability to remain calm and supportive in challenging situations.
• Proficiency in documentation and record-keeping.

Nice To Haves

• People with lived expertise are preferred.

Responsibilities

• Conduct comprehensive assessments to identify clients' strengths and needs, including substance misuse issues, mental health concerns, housing barriers, and other challenges affecting their well-being.
• Develop individualized care plans in collaboration with clients, addressing their specific needs, goals, and preferences, ensuring plans are realistic, achievable, and aligned with available resources.
• Connect clients with appropriate community resources such as substance abuse treatment programs, mental health services, medical care, and vocational training.
• Coordinate and monitor the provision of services to ensure continuity of care.
• Respond to all work-related emails, Slack, and voicemails in a timely manner.
• Serve as a strong advocate for clients, ensuring their rights and needs are respected and met.
• Collaborate with external agencies, healthcare providers, and housing authorities to secure necessary services and support.
• Provide ongoing emotional support and guidance to clients, helping them navigate challenges, build resilience, and develop healthy coping mechanisms.
• Utilize evidence-based practices and motivational interviewing techniques to promote positive change.
• Maintain a caseload of at least 15-20 clients with varying acuity, in conjunction with an interdisciplinary team.
• Travel to meet clients for home visits and other client-identified needs.
• Transport clients using a CEDP vehicle or an approved personal vehicle.
• Regularly assess clients' progress towards their goals, adjusting care plans as needed.
• Maintain accurate and up-to-date documentation of services provided, ensuring compliance with agency and regulatory requirements.
• Facilitate access to community resources, social activities, and peer support networks to promote clients' integration into their new housing and broader community.
• Complete consistent and daily documentation, such as case notes, assessments, and data entry into HMIS and HubSpot (CRM software), as well as other documentation needs in compliance with HIPAA regulations.

Benefits

• Competitive pay
• Flexible time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Technology stipend of $720 per year
• Potential $2,000 salary differential for employees who utilize two languages or more at work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed