Temporary Benefits Coordinator - Dallas

Lockton Companies Social Sourcing•Dallas, TX

3d•Onsite

About The Position

Lockton is seeking Temporary Benefits Coordinators to join our Lockton On Call (LOC) team for the busy Open Enrollment season. This is a great opportunity for customer-focused professionals who enjoy helping others, solving problems, and working in a fast-paced environment. In this role, you will provide administrative and employee support related to benefit programs and help employees understand their benefit options during Open Enrollment.

Requirements

Customer-service focused and enjoy helping others.
Strong communicators with excellent written and verbal communication skills.
Highly organized with strong attention to detail.
Comfortable managing multiple priorities in a fast-paced environment.
Resourceful problem-solvers who know when to ask questions or escalate an issue.
Comfortable using Microsoft Office and able to quickly learn new HRIS and benefits systems.
Flexible and adaptable when priorities change.
Professional and able to maintain confidentiality when working with sensitive employee information.
Must live in either the Kansas City, MO or Dallas, TX area.
High school diploma required.

Nice To Haves

Previous experience in benefits, human resources, customer service, healthcare, insurance, or a related field is a plus.

Responsibilities

Provide professional and responsive support related to Medical, Dental, Vision, Spending Accounts, STD/LTD, and voluntary benefits, including critical illness, hospital indemnity, and accident plans.
Help employees understand new benefit plans, policies, and Open Enrollment updates.
Support Open Enrollment activities, including team huddles, reviewing client materials, and communicating important updates to employees.
Research benefit plans and respond to employee questions with accurate and timely information.
Provide excellent customer service through phone and email interactions.
Complete daily administrative tasks, including reviewing and entering information into HRIS and related systems.
Escalate complex benefit questions or issues to senior team members when appropriate.
Maintain confidentiality when handling employee benefit information and other sensitive data.
Adapt to changing priorities and a fast-paced seasonal environment.
Perform other duties as assigned.