Temporary Benefits Coordinator

Lockton • Overland Park, KS

1h • $20 - $23 • Onsite

About The Position

Lockton is seeking Temporary Benefits Coordinators to join our Lockton On Call (LOC) team for the busy Open Enrollment season. This is a great opportunity for customer-focused professionals who enjoy helping others, solving problems, and working in a fast-paced environment. In this role, you will provide administrative and employee support related to benefit programs and help employees understand their benefit options during Open Enrollment.

Requirements

• Customer-service focused and enjoy helping others.
• Strong communicators with excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Comfortable managing multiple priorities in a fast-paced environment.
• Resourceful problem-solvers who know when to ask questions or escalate an issue.
• Comfortable using Microsoft Office and able to quickly learn new HRIS and benefits systems.
• Flexible and adaptable when priorities change.
• Professional and able to maintain confidentiality when working with sensitive employee information.
• Must live in either the Kansas City, MO or Dallas, TX area.

Nice To Haves

• Previous experience in benefits, human resources, customer service, healthcare, insurance, or a related field is a plus.

Responsibilities

• Provide professional and responsive support related to Medical, Dental, Vision, Spending Accounts, STD/LTD, and voluntary benefits, including critical illness, hospital indemnity, and accident plans.
• Help employees understand new benefit plans, policies, and Open Enrollment updates.
• Support Open Enrollment activities, including team huddles, reviewing client materials, and communicating important updates to employees.
• Research benefit plans and respond to employee questions with accurate and timely information.
• Provide excellent customer service through phone and email interactions.
• Complete daily administrative tasks, including reviewing and entering information into HRIS and related systems.
• Escalate complex benefit questions or issues to senior team members when appropriate.
• Maintain confidentiality when handling employee benefit information and other sensitive data.
• Adapt to changing priorities and a fast-paced seasonal environment.
• Perform other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Spending Accounts
• STD/LTD
• Critical illness
• Hospital indemnity
• Accident plans

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED