Temporary Benefits Coordinator

Supplemental Health Care • Amherst, NY

6d

About The Position

Supplemental Health Care is seeking a detail-oriented Temporary Benefits Coordinator to support our Benefits team during a high-volume period. This role is primarily responsible for data entry, data cleanup, employee support, and benefits-related administrative tasks. The ideal candidate is detail oriented, comfortable working with sensitive personal information, and able to provide exceptional customer service while managing multiple priorities.

Requirements

• High school diploma or GED required.
• Minimum of two years of administrative, customer service, HR, call center or related experience working in an over-the-phone support role required.
• Strong data entry skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Ability to maintain confidentiality and handle sensitive employee information professionally.

Nice To Haves

• Benefits administration experience a plus

Responsibilities

• Perform high-volume data entry with a high degree of accuracy.
• Maintain employee records, enrollment information, and eligibility data within HR, carrier, and vendor systems.
• Assist employees with benefit enrollment processes via phone.
• Complete benefit enrollment activities, including manual enrollments, coverage changes, and distribution of enrollment confirmations.
• Triage incoming calls, emails, and requests, ensuring issues are directed to the appropriate team member.
• Handle confidential employee, health, and benefits information with discretion and professionalism.
• Support the Benefits team with various administrative tasks.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED