Temporary Associate - Office Division

Irvine Company•Irvine, CA

7d•$27 - $35•Onsite

About The Position

This is a contract/temporary assignment with the potential to become a full-time associate. The role supports the operations management leadership team (Senior Manager, Manager and Assistant Manager) by performing administrative and reporting functions, integral to the day-to-day management of assigned office properties. The position requires superior customer service in all communication with customers as the initial point of contact.

Requirements

Professional appearance and demeanor
Business writing capability
Organized and self-motivated
Calm in emergency situations
Ability to thrive and multi-task in fast-paced environment
Punctual with attendance and dependable work ethic
Zero to two years of relevant work experience
Proficient in Word, Excel and Outlook
Detail oriented and able to prioritize tasks
Customer service focused
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Nice To Haves

Bachelor's degree preferred

Responsibilities

Resolve customer service calls and requests; escalate requests that are above scope to Senior Associate.
Answer phone, distribute mail and prepare email and regular mail.
Verify phone and voice mail systems are working properly.
Activate and deactivate access cards and order keys.
Maintain a key sign-in/out log for outside vendors.
Ensure that the management office is presentable at all times (high rise).
Maintain all office/kitchen supplies and inventory, including printers and copier if needed (high rise); issue purchase orders.
Maintain and distribute nightly security passdown logs (high rise).
Maintain and distribute janitorial logs (high rise).
Create general notices and communications to customers.
Monitor all customer service requests to ensure timely and efficient resolution.
May support Senior Associate with accounts payable and accounts receivable.
Coordinate with service providers as needed to ensure top quality work is performed in a timely manner.
Complete all general filing (electronic or paper).
Coordinate Conference Center usage.
Assist with move-ins and move-outs.
Update various databases, spreadsheets, and directories.
May review, audit, collect customer insurance certificates, and maintain compliance.
Maintain vacant suites and marketing materials.
May manage the new and existing employee hiring process to include, but not limited to, phone, computer, signage, and business cards (high rise).
Assist operations management team in facilitating customer events.
Provide administrative support to operations team as needed.