Teller Part Time Hastings Main

Wells Fargo•Hastings, NE
•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Hastings Main location. This front-line, customer-focused position supports customers’ everyday banking needs through in-branch interactions. The Teller processes transactions accurately while providing a welcoming and reliable experience, representing the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping employees learn about customers’ needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They work with branch teammates to support daily operations and deliver a consistent, high-quality customer experience. Wells Fargo describes the position as an opportunity for exposure to retail banking and long-term career growth, supported by training, coaching, and a team-based culture.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.
  • Strong attention to detail and ability to process transactions accurately across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Nice To Haves

  • Experience in customer-facing roles.
  • Cash-handling experience.
  • Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions.

Responsibilities

  • Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
  • Build customer relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
  • Use communication and active listening skills to clarify customer needs and provide clear solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
  • Follow applicable risk and compliance programs, Wells Fargo policies and procedures, and related escalation and remediation requirements.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
  • Training and coaching
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