Teller Part Time Power And Main

Wells Fargo•Mesa, AZ

5d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Power and Main location in Mesa, Arizona. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. Tellers accurately process transactions while providing a welcoming, reliable experience and representing the branch through attentive service and genuine care. The role builds foundational banking skills by helping Tellers understand customers’ needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They work closely with branch teammates to maintain smooth daily operations and a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture, and describes the role as an entry point for long-term career growth and mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, attention to detail, and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships and listen actively to understand everyday financial needs.
Share relevant information about services and digital tools, identify potential product or service needs, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations when needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify, escalate, and remediate issues as appropriate.