Teller Part Time Bay Minette Main

Wells Fargo • Bay Minette, AL

6d • Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Bay Minette, Alabama. The Teller is a front-line, customer-focused point of contact who supports customers’ everyday banking needs through in-branch interactions. The role involves accurately processing transactions, providing a welcoming and reliable experience, learning about customer needs, and introducing helpful products, services, and digital banking tools. Tellers connect customers to bankers for detailed product conversations and work with branch teammates to support daily operations and consistent service. The position provides exposure to retail banking and foundational banking skills, with training, coaching, and opportunities for career growth. The work schedule includes Saturdays. This position is not eligible for visa sponsorship.

Requirements

• At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
• Ability to work a schedule that includes Saturdays.

Nice To Haves

• Experience in customer-facing roles and ability to process transactions accurately across multiple systems in fast-paced environments.
• Strong verbal communication and active listening skills, including the ability to ask effective questions and explain solutions clearly.
• Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Cash-handling experience.
• Ability to build accuracy, confidence, and consistency in customer transactions.
• Professional, integrity-driven approach focused on building trust through reliable service.
• Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
• Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
• Strong collaboration and relationship-building skills.
• Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
• Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

• Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
• Welcome customers, understand their needs, and guide them to suitable banking methods, digital tools, self-service options, or team members.
• Build customer relationships through active listening and connect customers to relevant information, services, digital tools, or bankers.
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately while exercising sound judgment and managing risk in line with policies and controls.
• Communicate clearly, clarify customer needs, and provide straightforward solutions or next steps.
• Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
• Follow applicable Wells Fargo policies and procedures and fulfill risk and compliance responsibilities, including identifying and escalating issues.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed