Teller Part Time Ogden Main

Wells Fargo & Company•Ogden, UT

4d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Ogden Main branch. In this customer-focused, front-line role, the Teller supports everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable customer experience. The Teller builds foundational banking skills by learning about customers’ needs, introducing helpful products, services, and digital tools, and connecting customers with bankers for more detailed product conversations. The position works closely with branch teammates to support daily operations and consistent service, and offers exposure to retail banking and potential long-term career growth through Wells Fargo’s training, coaching, and team-based culture. The role includes cash and routine banking transactions, customer service, identifying service or referral opportunities, and following applicable policies, controls, and risk requirements. The schedule will include Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, including the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking methods, including digital tools, self-service options, or the appropriate team member.
Build customer relationships through active listening and connect customers to relevant information, services, digital tools, or bankers.
Recognize potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations when appropriate.
Resolve routine customer questions and concerns and escalate complex issues to support timely resolution.
Follow applicable risk and compliance policies and procedures, meet risk obligations, and escalate and remediate issues appropriately.