Full Time Teller (Blue Springs, MO)

Equity Bank•Blue Springs, MO

8d•Onsite

About The Position

Equity Bank is hiring a full-time Teller for its Blue Springs, Missouri Main location. The Teller processes financial transactions, balances cash, supports branch cash management, and follows operating procedures to minimize risk and maintain quality. The role also builds client relationships by conducting professional conversations, identifying clients’ financial needs, promoting bank products and services, and referring clients to bank partners. The Teller provides responsive, professional customer service and helps create a welcoming environment for clients and coworkers. The role requires compliance with applicable laws, regulations, and bank policies, including requirements related to business ethics, the Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting. The employee completes periodic compliance training, maintains regular and reliable attendance, and performs other duties as assigned. Travel to Wichita, Kansas, is required for training during the first week of employment.

Requirements

High school diploma or equivalent.
Customer service experience.
Excellent interpersonal, verbal, and written communication skills.
Computer proficiency in a Windows-based system.
Ability to maintain a high degree of confidentiality.
Strong attention to detail and organizational skills.
Ability to work with a team.
Aptitude for math.
Ability to travel to Wichita, Kansas, for required training during the first week on the job.

Nice To Haves

Cash handling experience.
Fluency in more than one language.

Responsibilities

Process deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions accurately.
Balance transactions and cash daily.
Approve transactions for other employees within assigned approval authority, if applicable.
Assist with managing bank cash levels as delegated by a manager or supervisor.
Follow operating procedures and protocols, demonstrating operational soundness to reduce risk or loss and maintain quality production.
Conduct professional client conversations that build trust and credibility.
Identify key life events and determine whether bank products and services meet clients’ financial needs.
Promote bank products and services within and outside the branch.
Make proactive referrals to bank partners that result in additional revenue to the bank.
Provide excellent customer service and help maintain a welcoming, engaging, and professional environment.
Respond to routine client inquiries and requests.
Follow applicable laws, regulations, bank policies, and procedures, including requirements for business ethics, the Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting.
Follow deposit account opening procedures and internal suspicious activity referral processes, as appropriate.
Work with clients to understand their normal account activity, as appropriate.
Complete periodic compliance training.
Maintain regular and reliable attendance and perform other duties as assigned or required.