Teller Part Time Midland Andrews Hwy

Wells Fargo Bank•Midland, TX
•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Andrews Highway branch in Midland, Texas. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions and accurate transactions, while delivering a welcoming and reliable experience. Tellers are a primary point of contact for customers and represent the branch through strong service, attention to detail, and genuine care. The role provides foundational banking experience. Tellers learn about customers’ needs and introduce relevant products, services, and digital tools, referring customers to a banker for detailed product conversations. They work with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support career growth and mobility. The schedule will include Saturdays. This position is not eligible for Visa sponsorship.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Proven cash-handling experience.
  • Ability to build accuracy, confidence, and consistency in customer transactions quickly.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
  • Build relationships and actively listen to understand customers’ everyday financial needs.
  • Connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
  • Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
  • Follow applicable risk and compliance programs, policies, and procedures; monitor and escalate risks and issues as required.
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