Teller - 104th & Colorado
About The Position
As a Teller in PNC's Retail Banking organization, the employee is based at the 104th & Colorado branch in Thornton, Colorado. The role delivers customer experiences intended to support financial wellbeing and build customer loyalty, processes customer interactions, explains available alternatives for financial transactions, and identifies banking opportunities for appropriate referrals. This is an in-office position. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role uses product and procedural knowledge to address customer problems, supports customers in using technology and other resources to manage financial transactions, and completes teller and branch daily operations and maintenance transactions accurately and efficiently. Employees are expected to focus on customer needs and satisfaction and manage risks in accordance with PNC's Enterprise Risk Management Framework.
Requirements
- Prior experience is not required.
- No university or college degree, high school diploma, or GED is required for the primary duties; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
- Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, addressing customer needs, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.
- No required certifications or licenses.
- No required or preferred language assessments.
Nice To Haves
- Accountability
- Banking
- Client loyalty
- Customer experience
- Customer service
- Identifying opportunities
- Leveraging technology
- Proactive sales
- Knowledge of banking products and digital awareness
Responsibilities
- Deliver customer experiences that support financial wellbeing and build customer loyalty.
- Process a variety of customer interactions and educate customers about alternatives for financial interactions.
- Identify banking opportunities through customer conversations and make appropriate referrals to branch staff.
- Perform lobby engagement activities and present PNC products that may meet customers' needs.
- Educate customers on options for managing financial transactions using technology, tools, and resources.
- Apply product and procedural knowledge to solve customer problems.
- Follow policies and procedures and exercise sound judgment within established limits.
- Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
- Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.
Benefits
- Medical and prescription drug coverage, with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plans
- Dependent care reimbursement account
- Back-up child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select fully paid programs
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
