Teller Part time Carillon Beach

Wells Fargo•Panama City Beach, FL

4d•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. The Teller is a primary customer contact and represents the branch through attentive service and care. The role builds foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. The Teller identifies opportunities to support customers and connects them with a banker for detailed product conversations. Working with branch teammates, the Teller helps maintain smooth daily operations and a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career mobility. The schedule includes Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
Process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to suitable banking options, digital tools, self-service resources, or team members.
Build relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, use active listening to clarify needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
Follow applicable Wells Fargo policies and procedures and fulfill risk and compliance obligations, including escalation and remediation of issues.