Teller Part Time Greenville Mcalister Square

Wells Fargo Bank•Greenville, SC

2d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the McAlister Square location in Greenville, South Carolina. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transactions, and welcoming, reliable service. The Teller is a primary point of contact for customers and represents the branch through attentive, careful, and genuine service. The role involves building foundational retail banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for more detailed product conversations. They work with branch teammates to support daily operations and deliver a consistent customer experience. Wells Fargo describes the role as an entry point for long-term growth and career mobility, supported by training, coaching, and a team-based culture. The position is based at 137 S Pleasantburg Dr, Greenville, SC 29607-2519. The work schedule includes Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, attention to detail, and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build customer relationships, actively listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly and use active listening to clarify customer needs and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations when needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk programs, Wells Fargo policies and procedures, and risk and compliance obligations; identify and escalate issues as appropriate.