Teller - Full-Time

Peoples National Bank Kewanee • Kewanee, IL

37d • Onsite

About The Position

Full-time Bank Teller – Kewanee, IL

About Peoples National Bank of Kewanee
Peoples National Bank of Kewanee (PNB) is a long-standing, community-focused financial institution serving Central Illinois. We opened our doors on March 1, 1928, and for more than 90 years have proudly served the people of Kewanee and surrounding communities.

Over time, we have continued to grow and expand. Today, PNB operates two branches in Kewanee, IL, along with additional branches in Annawan, Bradford, Dwight, Manlius, Reynolds, Sheffield, Seneca, and Tampico, IL. While we honor our history, we are equally focused on the future, developing new and innovative products, services, and programs to better serve our customers and strengthen our communities.

We are currently seeking a Full-Time Bank Teller to join our team at our Kewanee location.
Why Join the PNB Team?
Our full-time employees enjoy a comprehensive benefits package that includes, but is not limited to:
Excellent medical, dental, and vision insurance options
Flexible Spending Account (FSA)
Generous vacation time, sick pay, and flex time
Paid maternity leave
Flexible scheduling options
Life insurance
Profit Sharing/ Pension retirement benefit
Free rental of a small safety deposit box and waived fees on select bank accounts
At PNB, we value our employees and strive to create a supportive, respectful, and team-oriented workplace.
What Will a Bank Teller Do?
The Bank Teller serves as the first point of contact for many of our customers and plays a critical role in delivering exceptional service. Key responsibilities include:
Accurately processing customer transactions, including deposits, withdrawals, payments, and transfers
Balancing a cash drawer daily with accuracy and efficiency
Identifying customer needs and providing information on bank products and services, with appropriate referrals to Customer Service Representatives (CSRs), lenders, or other banking professionals
Providing outstanding customer service by maintaining a friendly, professional, and courteous demeanor at all times
Answering telephone calls promptly and professionally
Learning, understanding, and following all retail banking policies, procedures, and regulatory requirements to ensure compliance
Maintaining strict confidentiality of customer and bank information
Assisting with assignments or projects as needed to ensure adequate staffing and smooth branch operations, including possible travel to other branch locations
Performing other duties as assigned

Requirements

• High school diploma or equivalent required
• Previous banking experience preferred
• Cash handling experience required
• Retail or sales experience strongly preferred
• Ability to successfully complete any required background checks or regulatory screenings
• Proven customer service skills with a customer-first mindset
• Strong computer and technology skills
• Excellent written and verbal communication skills
• Strong aptitude for math and numerical accuracy
• Attention to detail with the ability to multitask in a fast-paced environment
• Ability to maintain confidentiality and exercise sound judgment
• Ability to work effectively both independently and as part of a team

Nice To Haves

• Previous banking experience preferred
• Retail or sales experience strongly preferred

Responsibilities

• Accurately processing customer transactions, including deposits, withdrawals, payments, and transfers
• Balancing a cash drawer daily with accuracy and efficiency
• Identifying customer needs and providing information on bank products and services, with appropriate referrals to Customer Service Representatives (CSRs), lenders, or other banking professionals
• Providing outstanding customer service by maintaining a friendly, professional, and courteous demeanor at all times
• Answering telephone calls promptly and professionally
• Learning, understanding, and following all retail banking policies, procedures, and regulatory requirements to ensure compliance
• Maintaining strict confidentiality of customer and bank information
• Assisting with assignments or projects as needed to ensure adequate staffing and smooth branch operations, including possible travel to other branch locations
• Performing other duties as assigned

Benefits

• Excellent medical, dental, and vision insurance options
• Flexible Spending Account (FSA)
• Generous vacation time, sick pay, and flex time
• Paid maternity leave
• Flexible scheduling options
• Life insurance
• Profit Sharing/ Pension retirement benefit
• Free rental of a small safety deposit box and waived fees on select bank accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED