Teller Part Time Bilingual 24th & L

Wells Fargo Bank•Omaha, NE

1d•Onsite

About The Position

Wells Fargo is seeking a bilingual Spanish/English Teller to join its National Branch Network at 4650 S. 24th St. in Omaha, Nebraska. This is a 20-hour-per-week, customer-focused branch role supporting customers’ everyday banking needs. The Teller accurately processes routine transactions, provides a welcoming and reliable customer experience, and helps customers find convenient ways to bank, including digital tools and self-service options. The Teller listens to customers, identifies everyday financial needs and potential service or product opportunities, and connects customers with the appropriate banker for detailed guidance. The role also involves following policies and controls, managing risk, resolving routine questions, escalating complex concerns, and collaborating with branch teammates to support smooth daily operations. Wells Fargo describes the position as an entry point to retail banking, with training, coaching, and opportunities for career growth. The schedule includes Saturdays. Candidates must pass a required language assessment. The role is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Bilingual speaking and listening proficiency in Spanish and English.
Ability to work a schedule that includes Saturdays.
Must take and pass the required language assessment.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Ability to stay organized and adapt, prioritize effectively, and resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service, or the appropriate team member.
Build customer relationships by listening to everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Use communication and active listening skills to clarify customer needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.